Privacy Policy

Last updated: Julio 14, 2017.

We want you to understand how and why Consentio Inc. collects, uses and shares your information when using Signatura. This Privacy Policy does not apply to other online or offline Consentio Inc. sites, products or services. The terms “you”, “your” and “yours” refer to the customer/purchaser utilizing Signatura’s website (https://signatura.co) or services. The terms "we", "us" and "our" refer to Consentio Inc. and its subsidiaries and affiliates.

Have in mind that we may periodically make changes to this Privacy Policy and we will include them on this page. Please review it frequently and remain informed about any changes.

This Privacy Policy is governed by our Terms of Service. By your use of Signatura, you consent to your information being used in accordance with it.

Personal Information

“Personal Information” is information that makes it possible to uniquely identify you or your documents.

You may provide or be asked to give Personal Information when you create or use a Signatura account, or anytime you are in contact with us.

Personal Information about you or your account includes, but is not limited to: complete name, username, public key, email address, profile description, title, organization, profile photo, teams, phone number, social network ids, salted password hash, credits, activity log, mailing address and billing/financial information.

Personal Information about your documents includes, but is not limited to: title, description, signers, observers, public link, dates, labels, filenames, digital fingerprint, status, document history, digital signatures and transaction id.

How we do, and do not, use Personal Information:

  • We will not sell your Personal Information.
  • Unless required by a valid and properly issued court order, national security letter or similar warrant, and only with respect to the data that is specifically demanded in such order, we will not share or disclose your Personal Information.
  • Unless forbidden by a valid and properly issued court order, national security letter or similar warrant (be sure to check our Transparency Report), we will notify you if we were required to share or disclose any Personal Information of yours.
  • We may occasionally use Personal Information to send you important notices such as Signatura changes and updates, notices related to your purchases and billing status, or changes to our policies. Because this information is critical in nature, you may not be able to opt out of receiving these notices.
  • We may use Personal Information to help us develop, deliver and improve our products and services.
  • If Personal Information is combined with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Non-Personal Information

“Non-Personal Information” is information that does not permit identification of any specific person or document.

You may provide or be asked to give Non-Personal Information when you create or use a Signatura account, or anytime you are in contact with us.

Non-Personal Information about you or your account includes, but is not limited to: country of residence, language, time zone, location, Internet Protocol (IP) addresses, browser, operating system, device type, websites visited before and after ours and search terms used.

How we do, and do not, use Non-Personal Information:

  • We may collect, use, transfer, and disclose Non-Personal Information.
  • We may record this information in log files and use it in Signatura for improvements and better usage management.
  • We collect information related to activity usage, performance metrics and configuration settings. This information is aggregated and used primarily to help us improve our website or services.
  • We may use internal and third party analytic systems to analyze trends with Non-Personal Information.

Encrypted Information

“Encrypted Information” is information that is encrypted client-side with your own private key and reaches our servers in encrypted form. The encrypted stream is stored and its original or decrypted version is unknown to us.

Encrypted Information about you, your account or your documents includes, but is not limited to: private key, account recovery phrase and document data files.

How we do, and do not, use Encrypted Information:

  • We will not send decrypted contents of your Encrypted Information to our servers.
  • Supplementary to what is already defined, Encrypted Information will be treated as Personal Information.

Profile visibility

Please have in mind that part of your profile may be visible to others when using the public link feature, when others are in possession of document files (verify feature), and when searching for you in Signatura. This is needed to show who signed a document and for other users to recognize you in the platform.

Personal Information about you or your account that is visible to others in the aforementioned cases includes, but is not limited to: complete name, username, public key, profile description, title, organization, profile photo and social network ids.

Document visibility

When setting document visibility as public, please take into account that its decrypted version is publicly shown to anyone having its link.

Personal Information about your documents that is visible to others in the aforementioned case includes, but is not limited to: title, signers, dates, digital fingerprint, digital signatures and transaction id.

Closing your account

If you wish to close your account, you can request it by email at help@signatura.co. We will delete your profile, document and billing information from our databases.

However, please note that even after you close your account, we may retain and use certain information to collect any fees owed or troubleshoot problems. Also, if you have shared documents through our platform with teams or other users, some content and profile information of yours will still be available to them to continue working with those documents.